Frequently Asked Questions

Pre-market and off-market properties are like secret listings. That’s because they’re usually not widely advertised…you typically won’t find these properties for sale on mainstream real estate websites.

Specifically, a pre-market property is a property that’s for sale, but only a limited number of people know about it. This is the period from where the property is officially listed to when you start seeing it advertised. This period can sometimes be 7 to 10 days. Think of pre-market as like VIP access.

An off-market property is one that’s not advertised via mainstream channels. Instead, the seller chooses to rely on the agent’s networks to get word out, as well as use Listing Loop!

Sellers often choose an off-market approach because they wish to be more private. They don’t want the world, including nosey neighbours, to know their house is for sale. Other sellers choose to sell off-market due to budget reasons, especially to avoid the large upfront costs required to advertise their property for sale.

Yes. Off-market is a well-known real estate term that refers to properties that are for sale, but they’re not typically advertised through the mainstream real estate websites. Traditionally, (before Listing Loop!) off-market properties are marketed to an agent’s database of contacts.

While Listing Loop is designed to give you access to off-market and pre-market properties for sale that aren't advertised, some agents use Listing Loop to list all their properties - both off-market and on-market listings. This is because Listing Loop cuts through the clutter by matching properties to the most relevant and interested buyers.

It’s free to become a Listing Loop member! Member perks include VIP access to the hottest new off-market and pre-market listings that hit the market. You receive a personalised property hub to manage your shortlist of property matches.

Agent Assist is free service that is totally optional to use. It allows you to nominate a real estate agent to be your ‘go-to’ should you have any questions throughout your homebuying journey. An Agent Assist however is not a buyer’s agent. It’s not their role to negotiate the purchase of a property.

To get an Agent Assist, simply connect via your property hub.

There’s three ways to become a Listing Loop member.

Simply download our app from your smartphone. Or visit and click “sign up” in the top right-hand corner. Then just follow the user-friendly prompts. It only takes around a minute. Much faster than ordering a latte!

A real estate agent, property professional or finance broker may also invite you to 'get in the loop'. Many do this to ensure their clients receive VIP access to new property listings. Just click the personalised invitation link they send you.

You will be notified immediately by email the moment a matching off-market or pre-market property is live on Listing Loop. If you’ve downloaded our app and have your notifications setting as active, a property alert will pop up on your phone.

You’ll also receive an email once a day if there’s any on-market properties that match your needs.

You can refine or broaden your property match criteria any time. All you need to do is log into your personal property hub and adjust your settings.

If you’re going on holiday and are looking to unwind and unplug, turn off your notifications. In the top righthand corner of your property hub change your status to “inactive”. You can change it back to “active” any time.

Off-market and pre-market properties need to be “unlocked” to view all the photos and information. That’s because they’re regarded as ‘secret’ listings.

Depending on what you have set within your privacy settings, the selling agent of any properties you unlock may get in touch. This may be to enquire on your level of interest and to arrange a time for you to potentially inspect the property.

We created Listing Loop to address one of the most common frustrations among property buyers like yourself – not hearing back from agents when you enquire.

When you “unlock” a property, the selling agent is notified. This allows them to connect with you via phone, email or through your property hub inbox.

If you don’t want to hear from an agent, simply update your privacy settings.

No. Listing Loop does not get involved in the sale of a property. We are not licensed real estate agents. Think of us as more of a connector. We bring buyers together with the properties that agents are selling.

Listing Loop does not sell your personal information without your consent. When you sign up to Listing Loop our terms and conditions specify that the selling agent will receive your contact information when you unlock a property. Your contact details are also available to the agent or the referral partner (such as a finance broker or property professional) that invited you to join Listing Loop. This is in accordance with our terms and conditions allowing both the inviting agent and the selling agent to provide you with excellent customer service. Please refer to our Privacy Policy and Terms and Conditions. Please note that any Listing Loop partner programs that you opt into will receive your contact information.

Our goal is to help take care of your complete real estate journey. Lending Loop and Moving Loop are also part of the Listing Loop Group.

Lending Loop supports all your home loan needs, whether you’re a first homebuyer or looking to refinance. Our team compares loans from more than 40 of Australia’s leading lenders.

Moving Loop makes moving easy while ensuring you’re not overpaying on your energy bills. If you’re moving house, Moving Loop can sort out a removalist plus get your electricity, gas and internet connected. But if you’re not moving, the service can also help you switch and save.

If you would like to cancel your Listing Loop account please contact us at [email protected]. Let us know your first and last name and the email address associated with your account. Once the account has been cancelled we will confirm with you via email.

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