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July 25, 2023
From lush green lawns to disappearing water tanks, photoshopped real estate listings can be frustrating and at worst, be illegal.
However, there's rarely a black-and-white answer to this conundrum.
Firstly, we admit, we are often drawn in by a beautiful real estate image. Consider this article more a cautious warning for buyers, especially those house-hunting for the first time.
A common photoshop technique is digitally altering a drought-ridden garden to magically appear beautifully lush and green. A more extreme example of such misleading images would be the case of the wiped-out water tank in Sydney in 2016.
The real estate agent advertising the three-bedroom home at 31A Penshurst Avenue, Penshurst apparently withheld the fact that a massive water tower loomed directly over it - and eliminated the tower altogether from the sales photos.
We at Listing Loop found this rather amusing and surprisingly, digital imaging wasn't the true culprit in this story. Instead, the photographer cleverly used a distinct camera angle which ensured the tower wasn't in the photos.
And funnier still: the home sold for $870,000 just a month after the story made headlines across the country.
The questionable photo however was eventually removed from property advertising websites.
The rules and regulations behind digitally altered or merely cleverly angled real estate photos are tricky, to say the least.
According to the NSW Office of Fair Trading, "agents must ensure that any claims made about any property or land characteristics in any photographic representations and advertising are accurate and could not give prospective buyers the wrong impression".
Consumer Affairs Victoria wastes little time in telling real estate agents that "if you knowingly conceal from a potential buyer a material fact about a property you are selling, you are breaking the law".
"You should not use photographs that give the wrong impression of a property ... (including) those that suggest a property has views, or is close to amenities .... or that is digitally or otherwise enhanced to hide undesirable features or promote other features".
The Real Estate Institute of Queensland (REIQ) advises real estate agents and buyers that false or misleading photographs may fall under the headline of "leading a prospective buyer to believe in the existence of a state of affairs that does not in fact exist".
The REIQ specifically pointed to the matter of the missing water tower in Sydney too, saying, agents should "be mindful to always ensure that any photographs of a property reflect the property in its current condition".
Some of the best ways buyers can avoid a 'photoshock' situation and ensure their potential dream home matches reality are to:
If you live interstate or far away from the property, try to find a friend or family member who can go to an open for inspection for you.
Listing Loop members get access to properties with spectacular photography as well as raw images that showcase the real deal. That's because real estate agents have the option to list their properties on Listing Loop immediately. All they need to do is simply take photographs on their smartphone and then set the property live in a few easy clicks.
It typically takes around 7 to 10 days for a real estate agent to coordinate professional photography. This is precious time where a serious buyer can discover a property first and even better, snap it up fast.
For first access to the hottest new off-market and pre-market listings as well as support throughout your entire property journey including financing, conveyancing, getting utilities connected and more, register to become a Listing Loop member today for free.
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